Aug 20, 2012 - Water Softeners and Air Filtration Systems - EcoWater Softener salt not going. I don't have a manual but did my best to go through the (limited).

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Diagnose & Fix Water Softener Problems: This article series describes procedures for diagnosing and repairing water softener or water conditioner problems including water conditioner control settings and adjustment or repair, brine tank and brine tank float cleaning and repair, and the proper amount of water softening or conditioning that is needed. This water softener repair article describes what to check first if the softener is not working properly.

Also see the FAQs at the end of this article for examples of water softener problems & solutions. We also provide a to this topic, or you can try the page top or bottom as a quick way to find information you need. Owner's Guide to Diagnosing A Water Softener that Is Not Working Properly Article Series Contents [Click to enlarge any image] • • • • • • - for softeners stuck in 'regen' mode • • • • • Water Softener Checklist: if the Softener is Not Working Check These First Water Softener Not Producing Soft Water if the water softener doesn't seem to be doing anything, check these items: • Check the water softener bypass valve: You want first to see that the water softener is not on 'bypass' - is household water flowing through the unit? A sketch of an Autotrol bypass valve is shown at left. Details about how to use the water softener bypass valve are at This valve is an option and may not be installed on your unit. But there may be standard plumbing valves or [photo] that accomplish the same purpose. • Check power to the water softener: If the unit uses electricity to run a timer be sure it's plugged in to a live outlet and has power.

Some water conditioners use a low-voltage transformer to power the control - be sure that device is present, plugged in, and working. You can use a simple VOM to check that the transformer is outputting DC at the proper voltage level. See • Check the salt tank: Is there salt in the salt tank? If the water softener produces soft water but the soft-water runs out before the scheduled or normal regeneration cycle time check the following: Brine tank debris or salt mushing: accumulated silt or debris or powdered mushy salt in the bottom of the tank (above the salt grid plate) may prevent the preparation of the proper amount of brine needed for regeneration.